1. Booking and Payment
– A non-refundable deposit is required to secure your place on the course.
– The full course fee must be paid no later than 28 days (four weeks) before the scheduled course date.
– Failure to pay the remaining balance within this timeframe may result in your place being forfeited without refund.
2. Cancellations and Transfers
– All course bookings are non-refundable.
– However, tickets may be transferred to another individual with prior written notice to Bottletop Creative Ltd.
– If you are unable to attend, you may request a one-time transfer to an alternative course date, subject to availability and at our discretion.
3. Venue Changes
– In the unlikely event that we need to change the venue, we will offer an alternative date or location for the course.
– No refunds will be issued in these circumstances.
4. Food, Refreshments, and Dietary Requirements
– Food and refreshments may be provided during in-person courses; however, this is entirely at the discretion of the venue.
– Bottletop Creative Ltd takes no responsibility for the quality, availability, or suitability of food or drink provided.
– If you have specific dietary needs or restrictions, it is your responsibility to notify us at least 14 days in advance of the course date. We will pass these requests to the venue but cannot guarantee all requirements will be met.
5. Course Content and Pricing
– Course fees are subject to change without prior notice. Any changes will not affect bookings already confirmed and paid for.
– Bottletop Creative Ltd reserves the right to make changes to the course content, materials, or delivery method at any time in order to ensure quality and relevance.
6. Liability
– Bottletop Creative Ltd will not be held liable for any indirect, incidental, or consequential damages arising from participation in our courses, including but not limited to personal injury, loss of earnings, travel costs, or dissatisfaction with course content.
– It is the responsibility of the attendee to ensure they are available for the course date and have appropriate technology for attending any online sessions.
7. Governing Law
– These terms and conditions shall be governed by and construed in accordance with the laws of England and Wales.
– Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the English courts.